Thank you for shopping at www.squashdirect.com.au the following are the terms and conditions that constitute our shipping policy.

Shipping Costs Latest Update

SquashDirect is an Australian based company shipping out of Victoria, Shipping costs for all orders anywhere in Australia is $10.00 (ten) Australian dollars, (please not some items have free shipping) and we will upgrade all orders to Express overnight shipping at no extra cost.

Shipping to New Zealand is $15.00 Australian dollars and we will upgrade all orders to Express Courier shipping at no extra cost.

Enjoy.

Shipping Processing time

SquashDirect is an Australian based company shipping out of Victoria, all orders are processed within 1-2 business days, please note orders are not shipped on weekends or holidays.

Orders will be delivered within 1-7 days depending on where you live in Australia. and 5 to 9 days depending on where you live in NZ.

If there is a significant delay in shipment of your order, we will contact you via e-mail or telephone.

Shipping Rates & Delivery Estimates.

SquashDirect is an Australian-based company shipping out of Victoria, Shipping is a flat 10 dollars no matter how much you order its always ten (ten) dollars unless we are running a special promo then it's free.

Delivery is usually 1-7 days depending on where you live.

Shipping confirmation & Order tracking

SquashDirect is an Australian-based company shipping out of Victoria, you will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

SquashDirect is an Australian-based company shipping out of Victoria, so there are no customs duties or taxes on Australian orders. 

Returns Policy

SquashDirect is an Australian-based company shipping out of Victoria, Our Returns and Refund policy provides detailed information about options and procedures for returning your order.